PRIVACY POLICY

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Effective Date: 02/01/2026

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STEM+X, LLC, Doing Business As NeuroBloom Learning Lab (“NBLL,” “we,” “our,” or “us”), is committed to protecting the privacy, confidentiality, and security of our students, families, website visitors, and community members. This Privacy Policy explains how we collect, use, protect, and manage personal information.

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We are a private educational institution and handle student records with care consistent with the principles of the Family Educational Rights and Privacy Act (FERPA), where applicable.

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1. Information We Collect

We may collect the following types of information:

A. Student Information

• Name, date of birth, and demographic information

• Academic records and transcripts

• Attendance and conduct records

• IEP/504 documentation (if voluntarily provided)

• Assessment results

• Health or emergency contact information (if required for enrollment)

B. Parent/Guardian Information

• Name, address, phone number, email

• Payment and billing information

• Employment information (if voluntarily provided)

C. Admissions & Inquiry Information

• Application materials

• Essays or supplemental submissions

• Interview notes

• Records received from prior schools

D. Website & Technology Data

• IP address

• Device/browser information

• Cookies and usage analytics

• Online form submissions

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2. How We Use Information

We use collected information for the following purposes:

• Admissions review and enrollment decisions

• Academic planning and instructional delivery

• Student support services

• Tuition billing and payment processing

• Parent communication

• Compliance with applicable laws

• Institutional improvement and research

• Safety and security

We do not sell personal information to third parties.

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3. FERPA-Conscious Practices

Although NBLL is a private institution and may not be directly subject to FERPA in all circumstances, we honor FERPA principles regarding the protection of student educational records.

Parents and legal guardians have the right to:

• Request access to their child’s educational records

• Request correction of inaccurate records

• Provide written consent before educational records are disclosed, except in limited circumstances permitted by law

Student records are shared only:

• With authorized school personnel who have a legitimate educational interest

• With service providers under confidentiality agreements

• When required by law, court order, or safety concerns

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4. Data Security

NBLL uses commercially reasonable administrative, technical, and physical safeguards to protect personal information, including:

• Encrypted data transmission

• Secure servers

• Limited-access data systems

• Role-based access controls

• Confidentiality protocols for staff

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However, no digital transmission or storage system can be guaranteed to be 100% secure. By using our website or submitting information electronically, users acknowledge inherent cybersecurity risks.

NBLL and STEM+X, LLC are not liable for unauthorized access, cyber incidents, or data breaches that occur despite reasonable security measures, except as required by applicable law.

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5. Online Payments

Payments are processed through secure third-party payment processors. NBLL does not store full credit card numbers on its servers. Payment providers maintain their own security and privacy policies.

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6. Cookies & Website Analytics

Our website may use cookies and analytics tools to:

• Improve user experience

• Analyze site traffic

• Enhance website performance

Users may adjust browser settings to disable cookies; however, some website functionality may be limited.

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7. Third-Party Services

We may use third-party platforms for:

• Learning management systems

• Admissions software

• Tuition billing

• Communication tools

• Cloud storage

All vendors are expected to maintain reasonable privacy and data protection standards.

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8. Information Retention

We retain student and applicant records in accordance with institutional policy, legal requirements, and educational best practices. Records may be securely archived or destroyed when no longer required.

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9. Children’s Privacy

We collect information about children only with parent or guardian consent for educational purposes. We do not knowingly collect personal information from minors without parental authorization.

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10. Your Rights & Questions

Parents or guardians may request:

• Access to student records

• Correction of inaccurate information

• Clarification regarding data usage

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Requests may be submitted in writing to:

NeuroBloom Learning Lab
admin@stemxedu.com
(832) 722-3888

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11. Policy Updates

NBLL reserves the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date. Continued use of our website or services constitutes acceptance of any revisions.